Licenses are valid for one year from the date of purchase. When asking for support you may be asked to provide a valid license key as proof of purchase.
Updates are included for free for one year. If you have a valid and active license key, and your purchased plugin(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin(s) does not support automatic upgrades, then updates can be downloaded from your account page.
Support for purchased plugins is given up to one year after the purchase date. If you wish to get support after one year, you must purchase a new license key or renew your existing one.
If you have problems getting the plugin to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given.
To submit a refund request, please open a support ticket.